Frequently Asked Questions

Mainly Private Investigators and Itelligence Firms who need trusted international capability. We also take selected corporate, legal and private-client work where it suits our experience, but the business is built around supporting professional investigators on cross-border matters.

Yes, worldwide. The US is one important market, but we work just as readily with investigators across the UK, Ireland, Europe, the Middle East and beyond.

We undertake corporate and background research, asset tracing, people tracing, open-source intelligence (OSINT), fraud-related enquiries, litigation support and international investigative assignments. We work across the UK and Ireland and coordinate enquiries internationally through our established network of investigative resources.

In the UK, there is currently no general statutory licensing requirement for private investigators. In Ireland, investigative services are regulated by the Private Security Authority. Our associated Irish company, Priority Investigations Ireland Limited, is licensed to undertake regulated investigative work and is subject to annual licensing compliance audits. International assignments are undertaken through appropriately authorised investigative resources where required.

Most begin with an email outlining the case, the jurisdictions involved, the objective and any timing pressures. We review it and come back on the most practical next step, and we are always happy to discuss by phone or online meeting.

Yes. Where appropriate we assess and scope the matter with you at the outset, without charge, which reduces poor assumptions and wasted time later in the case.

Yes. Every assignment is put in place under contract, with straightforward electronic documentation that can be completed quickly.

Enough to confirm the matter is being pursued for a clear and lawful purpose and that onboarding requirements are met before work begins. This is proper professional handling, not unnecessary bureaucracy.

International support is our day job. We work through established, trusted relationships, which lets us assess matters properly, move quickly and often access support at preferential rates. The value is not simply finding someone in-country; it is making the whole matter easier to scope, manage and progress. And where a direct introduction serves you better, we will tell you and make it.

GBP, USD or EUR. US clients can pay by domestic US wire transfer.

Reports are generally delivered in Word format so they can be used easily in practice and adapted as needed for onward client handling.

The aim is not just to deliver information, but to deliver it in a form that is clear, usable, and aligned with the client’s needs. Where required, follow-on work or further enquiries can also be supported as the matter develops.  

We take information security and client confidentiality seriously. Priority International holds Cyber Essentials Plus certification, which involves independent technical assessment and annual recertification. We use secure systems for handling investigative information and provide clients with access to a secure online reporting portal, including secure upload facilities for sensitive documentation. Our information-handling procedures are designed to meet applicable UK data protection requirements.

Responsiveness is core to how clients experience the business. Send a clear outline by email and we will come back on the most practical next step. Speed matters, and so does proper assessment.